Cyber Resilience Act (CRA): The complete guide for manufacturers, software vendors, and importers

The Cyber Resilience Act (Regulation (EU) 2024/2847) sets mandatory cybersecurity requirements for hardware and software products with a data connection sold in the EU. It applies to manufacturers, importers, and distributors anywhere in the world, with reporting obligations starting September 11, 2026, and full requirements from December 11, 2027.

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What is the EU Cyber Resilience Act (CRA)?

The Cyber Resilience Act is an EU regulation that sets mandatory cybersecurity requirements for products with digital elements across their entire lifecycle, from design through to end of support. Its formal name is Regulation (EU) 2024/2847, adopted on October 23, 2024, and in force since December 10, 2024.

Before the CRA, no single EU law told a manufacturer what "secure enough" meant for a connected product. Now a product may only be made available on the EU market if it meets the essential cybersecurity requirements in Annex I and carries the CE marking that proves it.

Because the CRA is a regulation rather than a directive, it applies directly in all 27 member states. Read the official text on the European Commission's Cyber Resilience Act page.

What are "products with digital elements"?

A product with digital elements is any hardware or software product with a direct or indirect data connection to a device or network. That definition could capture more of your portfolio than you think, with examples like these:

  • Connected consumer hardware such as baby monitors, smartwatches, and smart home devices
  • Mobile apps and desktop computer programs
  • Firmware embedded in industrial and consumer equipment
  • Operating systems, browsers, and password managers
  • Routers, modems, switches, and other network hardware
  • Remote data processing solutions a product depends on to function

If it processes data and can connect to another device or network, assume it's in scope.

Cyber resilience vs. cyber security—what's the difference?

The cyber resilience vs cyber security distinction comes up constantly in CRA conversations. Cyber security describes the work of preventing attacks: hardening systems, controlling access, patching vulnerabilities, and keeping attackers out. Cyber resilience describes what happens when prevention fails, and enables an organization or a product to keep operating through an attack, contain the damage, and recover quickly.

The CRA uses the broader term, and the Act itself concentrates on product security by design. It tasks manufacturers with shipping products without known exploitable vulnerabilities and fixing problems throughout the support period. Resilience comes from that lifecycle commitment.

Who does the Cyber Resilience Act apply to?

The CRA places obligations at every stage of the supply chain:

  • Manufacturers who develop or produce products with digital elements, or market them under their own name
  • Importers who place a third-country manufacturer's product on the EU market
  • Distributors who make a product available on the EU market without being the manufacturer or importer
  • Open-source stewards who sustain open-source products used commercially, under a lighter set of duties

Manufacturers carry the heaviest load. Importers and distributors check that the CE marking, documentation, and conformity assessment are in place before a product moves.

The CRA also reaches beyond EU borders: a US software vendor with EU customers and a Singaporean IoT company shipping to European retailers are both in scope.

Does the Cyber Resilience Act apply to UK companies?

Yes. If a UK company places products with digital elements on the EU market, the CRA applies in full. A British manufacturer selling connected devices into Germany faces the same essential requirements, deadlines, and penalty exposure as a German one.

The practical line is simple. UK-only sales don't trigger CRA obligations, but any EU market presence does, whether you sell directly, through a distributor, or through a marketplace. Many UK vendors will also need an authorized representative established in the EU.

Exemptions—what's not covered

The CRA avoids duplicating sector-specific EU law. The following sit outside its scope:

  • Medical devices (Regulations (EU) 2017/745 and 2017/746)
  • Motor vehicles (Regulation (EU) 2019/2144)
  • Civil aviation products (Regulation (EU) 2018/1139)
  • Marine equipment (Directive 2014/90/EU)
  • Products developed exclusively for national security or defense
  • Non-commercial open-source software
  • Spare parts replacing identical components

Check exemptions product by product: a medical device manufacturer that also sells a connected fitness tracker is in scope for the tracker.

Why was the Cyber Resilience Act introduced?

The CRA came from the 2020 EU Cybersecurity Strategy and the EU Security Union Strategy, and it complements the NIS2 Directive. NIS2 governs how organizations manage cyber risk, the CRA governs products.

The Commission identified three problems worth fixing:

  • Weak baseline security: Many products reached the market with default passwords, unpatched components, and no threat modeling behind them
  • Short-lived security updates: Manufacturers discontinued support without warning, leaving working hardware exposed for years
  • No way for buyers to compare: Procurement teams had no signal to tell a well-secured product from a poorly secured one, so security rarely influenced their purchase

The CRA aims to answer all three. It provides a floor for product security, a defined support period, and visible compliance through the CE marking.

Cyber Resilience Act requirements

CRA requirements fall into two groups: Annex I Part I covers the product, while Annex I Part II and Articles 13 and 14 cover the manufacturer's processes.

Product requirements (Annex I, Part I) Manufacturer process obligations
Secure by design and by default, at a level appropriate to the risk Run and document a risk assessment before market placement
No known exploitable vulnerabilities at release Operate a documented vulnerability handling process
Secure default configuration, with a factory reset option Ship security updates for five years, or for the product lifetime if shorter
Data confidentiality and integrity, plus a minimized attack surface Keep documentation for 10 years or the support period, whichever is longer
Secure update mechanisms and logging of internal activity Report actively exploited vulnerabilities and severe incidents

Two of these catch teams off guard: the requirement for a five-year support commitment turns a product decision into a multi-year budget line, and the ban on known exploitable vulnerabilities means your release gate needs a component-level view of what you ship.

Software Bill of Materials (SBOM)

An SBOM is a structured inventory of the software components in your product, including third-party libraries. The CRA requires manufacturers to produce one covering at least the top-level dependencies and keep it in their technical documentation.

An SBOM's value shows up the day a major vulnerability lands. Teams without it spend days searching repositories to see whether they're affected, while those who prepared can find the answer in minutes. Given the 24-hour early warning reporting window, that difference decides whether you meet the compliance deadline.

Product risk classes

The CRA sorts products into risk categories, and the category determines how much external scrutiny your conformity assessment needs.

Category Examples Conformity assessment
Default Roughly 90% of products: standard software, consumer electronics, lower-risk IoT Self-assessment
Important, Class I (Annex III) Password managers, browsers, antivirus, VPNs, routers, operating systems, smart home assistants, connected toys Self-assessment where harmonized standards apply in full, otherwise third-party
Important, Class II (Annex III) Hypervisors, container runtimes, firewalls, intrusion detection and prevention systems Third-party assessment by a notified body
Critical (Annex IV) Hardware security modules, smart meter gateways, smartcards and secure elements Third-party, with possible mandatory certification

Classify early: a Class II product needs a notified body, and EU capacity is finite.

Cyber Resilience Act timeline: key dates

The CRA isn't a single 2027 deadline. Reporting obligations arrive first, and they apply to your current portfolio.

Date Milestone
December 10, 2024 The CRA enters into force
June 11, 2026 Rules on notifying conformity assessment bodies apply
September 11,  2026 Article 14 vulnerability and incident reporting obligations apply
December 11, 2027 Full application: essential requirements, conformity assessment, and CE marking

September 2026 requires you to detect an actively exploited vulnerability and report it within 24 hours. December 2027 asks whether what you ship meets Annex I.

Reporting obligations under the Cyber Resilience Act (CRA)

From September 11, 2026, manufacturers must report two kinds of events:

  • Actively exploited vulnerabilities, where reliable evidence shows a malicious actor exploited the flaw without permission
  • Severe incidents affecting the security of a product with digital elements

The obligation runs on a three-stage clock:

  1. Within 24 hours of becoming aware: an early warning, flagging whether you believe the exploitation is unlawful or malicious
  2. Within 72 hours: a fuller notification covering the event and any corrective or mitigating measures taken
  3. Within 14 days or one month: the final report. For an actively exploited vulnerability, it needs to be submitted within 14 days once you make a corrective measure available. For a severe incident, you need to submit the report within one month

The European Union Agency for Cybersecurity ENISA is building the CRA Single Reporting Platform (SRP) to centralize this. You submit once, the platform routes the notification to the Computer Security Incident Response Team (CSIRT) where you have your main establishment, and ENISA receives it at the same time.

Three things to put in place now:

  1. Register on the SRP so you're not creating an account during a live incident
  2. Name an owner and a deputy, because 24 hours doesn't survive an ambiguous escalation path
  3. Map how CRA notifications interact with your NIS2 and GDPR duties

The CE marking and conformity assessment

From December 11, 2027, a product with digital elements needs a CE marking to reach the EU market. That mark is the outward sign that a manufacturer has done three things: assessed the product against the CRA's essential requirements (handling responsibilities like secure-by-default configuration, vulnerability handling, no known exploitable vulnerabilities at release), written up technical documentation proving it, and signed an EU Declaration of Conformity.

The CRA uses the presumption-of-conformity mechanism found in other EU product laws. Here's what that means: The Cyber Resilience Act's Annex I's requirements are written as broad principles ("the product shall protect against unauthorized access"), which are challenging to test directly.

The Commission asks European standards bodies to write detailed technical standards that implement those principles. Once a standard is formally cited in the Official Journal of the EU, following it creates a legal presumption that you've met the corresponding essential requirement.

For "Important Class I" products specifically, having that presumption available is also what unlocks self-assessment as a way to conform with the CRA.

As of early September, these standards are not yet available. But waiting is still the wrong move. Standards make conformity easier to demonstrate, and they're not a prerequisite for a secure product. Design against Annex I now and map to the standards once they land.

Cyber Resilience Act penalties

Article 64 sets three tiers of administrative fines, enforced by national market surveillance authorities. Each is whichever figure is higher.

Infringement Maximum fine
Breaching the essential requirements in Annex I, or the manufacturer obligations in Articles 13 and 14 €15 million or 2.5% of worldwide annual turnover
Breaching other CRA obligations, including those on importers, distributors, and conformity assessment €10 million or 2% of worldwide annual turnover
Supplying incorrect, incomplete, or misleading information to notified bodies or authorities €5 million or 1% of worldwide annual turnover

Fines are only part of the exposure. Authorities can also order corrective action, withdrawal, or recall, and losing EU market access hurts most manufacturers more than a fine.

The CRA does build in proportionality. Microenterprises and small businesses can't be fined for missing the 24-hour early warning deadline specifically, and open-source stewards face no administrative fines at all.

How to prepare for Cyber Resilience Act compliance

Circumstances will always be different from one organization to another. But in general, it's considered best practice to follow these steps in order, because each makes the next one easier to execute.

  1. Map your in-scope products. List every product with digital elements you place on the EU market, including legacy products in the field, and record your role for each.
  2. Classify by risk class. Check each product against Annex III and Annex IV. Anything in Important Class II or Critical needs a notified body, so start those conversations early.
  3. Run a gap analysis against Annex I. Review default configurations, update mechanisms, logging, and whether you can prove you could find no known exploitable vulnerabilities at release.
  4. Build a Software Bill of Materials process. Generate SBOMs automatically in your build pipeline.
  5. Set up your vulnerability reporting process. This step is connected to the September 11 2026 deadline. Register on the ENISA Single Reporting Platform, name an owner and a deputy, define severity thresholds, and rehearse a 24-hour notification process internally.
  6. Prepare technical documentation. Cover the risk assessment, product design, SBOM, and support period. Retain your documentation for 10 years or throughout the support period, whichever is longer.
  7. Complete your conformity assessment. Self-assess through internal control where your risk class allows, and engage a notified body where it doesn't.
  8. Apply the CE marking and issue your EU Declaration of Conformity. Then keep the documentation current, because conformity is a continuous obligation.

Cyber Resilience Act vs. NIS2 Directive

Teams often ask which of the two applies to them. For many companies the answer is both.

  Cyber Resilience Act NIS2 Directive
What it regulates Products with digital elements Organizations
Core obligation Security by design across the product lifecycle Cyber risk management and governance
Who is in scope Manufacturers, importers, and distributors selling into the EU Essential and important entities in critical sectors
Proof of compliance CE marking and EU Declaration of Conformity Supervision by national competent authorities
Headline penalty €15 million or 2.5% of worldwide turnover €10 million or 2% for essential entities

 

A device manufacturer supplying the energy sector can be a CRA manufacturer and a NIS2-important entity at once. Helpfully, the work overlaps: risk assessments, vulnerability management, and incident response serve both regulations.

For a full breakdown of NIS2 scope and obligations, see our NIS2 Directive hub.

The Cyber Resilience Act and open source software

The CRA treats open source with a lighter touch where no commercial activity is involved. Software developed and supplied outside a commercial activity falls outside the regulation entirely, so contributing to a project in your own time doesn't make you a manufacturer.

Then comes the open-source steward: a legal entity, different from a manufacturer, sustaining open-source products intended for commercial activities. Foundations maintaining widely used projects typically fall here.

Stewards carry proportionate duties. They need a documented cybersecurity policy. In addition, they must cooperate with market surveillance authorities, and report actively exploited vulnerabilities. However, they face no administrative fines.

If you build a commercial product on open-source components, you're the manufacturer, and full obligations apply to what you ship, including the open-source parts. Your SBOM and your vulnerability handling both need to cover them.

Frequently asked questions

Does the Cyber Resilience Act apply to UK companies?

What are the penalties for CRA non-compliance?

How is the Cyber Resilience Act different from NIS2?

Does the Cyber Resilience Act apply to open source software?

What products are exempt from the Cyber Resilience Act?

When do the CRA's reporting obligations start?

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